Quality Assurance Analyst
Remote, Anywhere in the US. Immediate Hire
Rainmakers Strategic Solutions LLC is a fast growing, high performing business delivering value-added consulting services that enable our clients to envision, implement and measure achievement of their transformational and strategic goals. We are committed to Excellence, Passion, Diversity and Knowledge. Rainmakers offers comprehensive benefits and highly competitive compensation packages.
Key Duties/Responsibilities of the Quality Assurance Analyst
Selecting and testing project final training and content development deliverables to ensure compliance with style guides, contractual requirements and company standards. the testing to ensure that final training and content products meet the company and client standards for spelling, grammar, clarity, esthetics and compliance with Plain Language and ADA accessibility
Provide leadership and assistance in planning, designing and conducting program evaluation activities
- Identify procedures and scenarios for the quality control of products and services
- Perform content reviews and inform the development team of defects and errors
- Communicate quantitative and qualitative findings from test results to the development team
- Monitor efforts to resolve product issues and track progress
- Ensure that the final product satisfies the product requirements and meet end-user expectations
Education
- Bachelor’s degree in business administration preferred
Position Requirements and Relevant Knowledge
- 3 years of quality control experience
- Keen attention to detail
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
Environment and Cognitive/Physical Demands
- Teleworking, virtual work environment
- Ability to read, keyboard, reason, communicate effectively and problem solve
- Requires prolonged sitting and telephone use
- Requires the use of office equipment such as computer terminals, telephones, copiers and printers
- Infrequent lifting to 15 pounds
- Infrequent stooping
- Periodic travel
Segregation of Duties
Employees are accountable for performing their job responsibilities per Rainmakers’ core values, as well as policies and procedures, including but not limited to: segregation of duties, HIPAA, security and privacy, CMS requirements, the Rainmakers Compliance Program and any other applicable laws, rules and regulations.
Statement of Other Duties
This document describes the essential functions, requirements, and responsibilities of this job, and is not intended to be a complete list of all tasks and functions. Employees may be requested to perform job related tasks other than those specifically listed in this description and may be required to perform any task requested by the supervisor or management.
Equal Employment Opportunity
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities as well as Sexual Orientation or Gender Identity.